Contacting Softons Support

The Softons Support Center enables you to directly submit a support ticket to a Softons Customer Service Representative whose expertise matches your inquiry. This online tool provides an alternative to phone support and helps expedite the resolution of your issue.

The Support Team is only available between 09:30 AM IST to 06:00 PM IST, Monday-Saturday. We'll reply you by e-mail within 24 hours after your submission (working days only). To avoid any misunderstandings and for our faster response, please report your questions in English. Thank you for your cooperation.

We are experiencing higher than anticipated case volume and, as a result, you may experience a delayed response. We apologize for any inconvenience this causes you, and we are working hard to address your case quickly.